Samsung BD-P4600 Reviews

new firmware = golden
by briansol from Central CT, 2010-07-16

The first couple months I had this player, there were issues with streaming freezing from netflix. A re-boot usually cured it, but it got annoying. 5 firmware (over internet) updates later, and I can finally say that I have 0 issues with this device. I'm tempted if I get prompted again to NOT upgrade the firmware again, as i'm afraid it might break something. I watch at least 1 streaming video/tv show as I don't have cable a day over netflix and it works perfect for me.

Wireless takes a wep/wap key and saves it. Range on it is a bit lame, but is enough for me. I have a my wireless router in the next bedroom from my master suite (10') and I only get about half "service bars" to show on my wireless settings.

Pandora works great, and even 'upgrades' your web streaming account so you don't have to click on anything every half hour for free, just by register this device. Big bonus IMO. youtube on it isn't that great, but it's mostly because of youtube, not the player. I haven't used the blockbuster module as i don't feel like paying to rent stuff each time for $3.99 or buy from 17-22 each time.

The stand is a bit wacky to get positioned. Would suit better as a wall mount.

It's basically HDMI only.... so check your available connections first.

my tv is only 768p, so i have little use for blue ray just yet. I bought this for the netflix streaming capabilities and future-ready. Too bad 3d came out. lol Always something new 'tomorrow'.

Good buy in the 250+/- price range. There are newer better models out already in the same price range though it seems.

What a nightmare!
by MDK from NorCal-North East Bay Area, 2010-07-09

We bought our Samsung Bluray in September of 2009. Within 6 months it stopped working. But not just not working, it would grind our movies to the point of being unreadable. So I contacted Samsung on 5/24 because it was still in warranty for parts. They had me send them a copy of the receipt and gave me a service number. They even gave me a call to confirm my service request. Then...nothing. No e-mails, no call tag, nothing in the mail...nothing. It wasn't really high on my priority list and I kept expecting something from them. Pretty soon too much time had passed so I called and the request had been canceled. Well, not by me! They were perfectly happy to start over and make a new request only this time the woman I spoke to said that I was out of warranty on parts (as of 5/31) on now the parts too. Huh. How convenient for YOU, Samsung! Doesn't matter that I originally called while under warranty. I asked to speak to her supervisor. The supervisor told me that warranty covered parts for 1 year. So...nobody knows what's going on, is that it?

Even while it was "working" it would turn itself off randomly while we were using it. Even when the remote wasn't it the room. My parents have this same blu ray and the HD TV to go with it. It's the quirkiest system I have EVER come across.

I will NOT be buying anything Samsung EVER again. Hopefully when we get it back it will work for longer than 6 months.

They spent more R&D on making it look cool rather than having it function properly.

The only redeeming feature is that we could watch Netflix wirelessly

should have sent it back
by sas , 2010-07-04

There was a delay and loud humming sound whenever I tried to play a movie. Had a hard time getting to the movie without seeing all the previews. Thought I could deal with this but now I have to reinsert the disc about 5 or more times because it keeps saying unable to read the disc. So now it is too late to send it back and I don't have the packaging anyway. Guess I'm going shopping for a new one and it won't be samsung.

Broke after 6 months! Bad Warrenty service
by fouts , 2010-06-28

This was an ok player I guess at first. I dont really know about blu-ray players because this is my first one. It broke three months after purchase...ok nothings perfect i still have a 1 year warrenty. Wrong, its one year parts and 3 MONTHS labor. Samsung has lost their quality and has never been that great in costumer service. I will never buy samsung again.

Good player until Samsung's firmware bricks it.
by Aaron01845 , 2010-06-25

OK I just got off the phone with "Tory" (yeah, right!) ID #550 at Samsung. I've had a BDP-4600 from the beginning and never had any issue with it. Loved it. In fact, I'm a multiple Samsung customer. I upgraded my firmware a week ago - an act which, you may have guessed, bricked my player.

Samsung agreed to take my unit back for repairs and return it free of charge. Including labor, even though it was out of warranty. So magnanimous of them, I thought, considering they broke it!

The catch? 3-4 weeks. Which means that for a month, I'm unable to watch my discs or Netflix. After several phone transfers and debates, I was sent to "Tory" for assistance. My problem? Not that Samsung wouldn't fix the player they broke, but that I'd have to go a month without movies. I asked what Samsung would do to help a loyal customer in this situation? Answer: nothing. Nonsense! If Saab broke my car and I had to bring it in for repairs, they would provide my a loaner in the meantime. Well, Samsung is not Saab. So I asked Tory, "OK, for the record. I just want to make sure I understand. You're telling me that at any time Samsung can push out a firmware upgrade that will break their customers' hardware, and Samsung will fix the damage, but not provide any sort of replacement or recompense in the meantime? This is Samsung's policy on breaking their customers' equipment?"

"Yes," was Tory's response. So I figured I'd post that here for all to consider. This longtime Samsung customer is a Samsung customer no more. Too bad. It was a nice player while it lasted. I'm telling everyone I know to steer clear. Sad, really.